OUR GOAL IS TO EXCEED YOUR EXPECTATIONS
Every customer receives a "Report Card" upon completion of our work, asking for feedback about every aspect of their experience with our company . . .. everything from the initial phone call to the completion of the job. Here are just a few of the responses we have received.
From your estimator, Troy Paul, to your lady that answers the phone, Michelle, to everyone else in your company that called me or spoke to me on the phone, or the two crews that came out here to do the work, this was an exceptional experience for this 85 year old man. Every one of the people in your company that came in contact with me could give lessons in customer care to some employees of other companies, as long as these companies do not compete with you. Have any potential person that needs your service call me…They will become your customer and be happy that they did.”
Advanced Waterproofing is our “go-to” company...on both single family homes and on large multi-million dollar projects. Extremely honest, dependable and the quality of workmanship is second to none...you will get an outstanding result each and every time. "
All staff has been professional, the job is done when it is scheduled, if there are any changes I am notified via email. The price is always as quoted. I am very happy with Advanced Sandjacking and their staff!"
Everything went smoothly with the job from getting the quote, approving the bid, and completing the work. All this was done within a few weeks- will definitely recommend this company to anyone. Thank you!"
Despite heavy spring rains, we had a prompt appointment for an estimate...Advanced Waterproofing kept us informed on start date, and they started when they said they would and finished a huge project in 3 days. All of the dust stayed in the basement, due to precautions with the ductwork and their work through the basement windows. 6 weeks later, you can’t even tell heavy equipment was in the yard.”
Your crew did a great job. They were very professional and did a nice job of cleaning up after they finished. I would recommend them in a heartbeat."
Fast professional work with great customer service. What more can I say?"
Courteous, professional, prompt, knowledgeable…was pleased to see that “real service” and “customer satisfaction” were not just words with this Company. They did what they said when they said they would do it."
This company knows their stuff and stood up to their claim of quality and durability. I struggled to find a contractor that compares to Advanced Waterproofing’s knowledge and experience. I’d recommend them to anyone."
I delayed doing this project because I was concerned it couldn’t be done on a vinyl pool. I was so wrong. The cement deck was raised and leveled so quickly I couldn’t believe it. I am just thrilled with the results.”
“I was very pleased with the entire engagement from the time the estimate was done, the job started, communications from the office about the status and the finished job. I am very satisfied.” (Exterior Waterproofing Repair)
We were very impressed at the quality with the work that was done and with the people doing the work. They were very polite and answered all the questions we had about the work being done."
Your crew did an awesome job!”
Very professional crew.”
COMMERCIAL PROJECT REFERENCES
VIEW MORE REVIEWS